Withdraw from the purchase agreement
In case that you want to withdraw from the purchase contract according to our business conditions within 14 days of delivery of the goods, it is necessary to fill out this form, print it out and send the goods to the address: Customer Service: Ertea Slovakia s.r.o., Kopcianska 10, 851 01 Bratislava, Slovakia.
Claims
In case of poor quality of goods
In case that you want to complaint the goods according to our business conditions within 14 days of delivery of the goods, it is necessary to fill out this form, print it out and send the goods to the address: Customer Service: Ertea Slovakia s.r.o., Kopcianska 10, 851 01 Bratislava, Slovakia.
Rights from defective performance
If you want to apply the rights from defective performance (complaint), it is necessary to fill out this form, print it out and send the goods to the address: Customer Service: Ertea Slovakia s.r.o., Kopcianska 10, 851 01 Bratislava, Slovakia.
